Refund policy

We want you to love what you buy for your little ones 💖

---

1. Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original packaging.

---

2. Non-Returnable Items

Certain items cannot be returned, including:

• Final sale items
• Gift cards
• Used, worn, or damaged products

---

3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval status. If approved, refunds will be processed to your original payment method within 5–10 business days.

---

4. Exchanges

We only replace items if they are defective, damaged, or incorrect upon delivery.

---

5. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

---

6. How to Start a Return

To initiate a return, please contact us at support@toddlelux.com with your order number and reason for return.